Residential Support

Point to Point Makes Home Broadband Connections Easy

If you’re ready to get connected at home with Point to Point, download our Residential Welcome Kit for assistance in establishing your connection. The Welcome Kit provides an overview of setting up your Internet connection for Point to Point Broadband service, troubleshooting basic connectivity issues, email configuration and more.


  • Download a printable version (PDF) of our Troubleshooting Guide.

Configuring Your E-Mail

  • Download our guide (PDF) for setting up your email.

Need Additional Support?

If you still require assistance you can also reach us by: